Name: CivicEngage
Rating: 4 (1 reviews)
Author: CivicPlus

Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Continuous Integration

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Contract Analysis

Demand Planning

Emissions Management

Knowledge Management

Online Notary

Payment Facilitation

Enterprise

Accounting

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Design

App Development

Cloud Storage

Data Center Backup

Data Center Networking

Data Center Outsourcing (Canada)

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Enterprise Printing

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed Detection and Response (MDR)

Mobile Data Security

Network Performance Monitoring

Secure Access Control

Service Virtualization

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Creative Management

Ecommerce Personalization

Email Marketing

Market Research

Marketing Automation

Marketing Resource Management

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Point of Sale

Predictive Sales Analytics

Sales Consulting

Sales Dialer

Sales Incentive Compensation Management

Sales Training

Sales

Virtualization Security

Security

Financial Services CRM

Hospital Management

Medical Office EMR & EHR

Revenue Cycle Management (RCM)

Shipping

eDiscovery

Vertical-Specific

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CivicEngage by CivicPlus is a municipal website design and content management system (CMS) that aims to empower local governments in creating custom-branded websites to enhance community engagement and provide services to residents. According to the vendor, CivicEngage is designed for municipalities of all sizes, including small towns and large cities. It caters to city administrations, county governments, and various public sector organizations. The CMS offers a range of features and tailored solutions, with a user-friendly interface and seamless integration with other government tools and solutions.

## Key Features

**Municipal Websites That Foster Civic Engagement**: According to the vendor, CivicEngage allows local governments to launch custom-branded websites that promote community engagement and empower staff and residents. The websites can be designed to reflect the spirit and culture of the community, while providing up-to-date and easily accessible information. The platform also enables the offering of services online.

**Positive User Experience**: The vendor claims that CivicEngage ensures that local government websites are accessible to all residents. It enables residents to easily pay bills, submit forms and applications, and find the information they need. The CMS can be seamlessly integrated with other government tools and solutions, aiming to provide a positive user experience.

**Engagement**: According to the vendor, CivicEngage offers resident-focused engagement tools that facilitate the provision of information online without hindering resident access. The CMS can be tailored to meet specific needs and communication requirements of local governments.

**Tailored Solution**: CivicEngage provides options for open source, closed source, or headless content management system (CMS), allowing local governments to choose the solution that best fits their requirements. The vendor states that the CMS can be customized to meet the unique needs of each government.

**All-Inclusive CMS**: CivicEngage offers extensive functionality, including modules for agendas, calendars, bids, news, and facilities. The vendor claims that this empowers governments to effectively govern, serve, and operate.

**Comprehensive Solution for All Your Government Needs**: CivicEngage aims to provide a comprehensive solution for government websites. According to the vendor, it allows local governments to build websites with best-in-class design that aligns with the culture and needs of their communities. The CMS also streamlines routine tasks and manual processes through pre-defined workflows and seamless integrations. It aims to ensure equitable access to digital content for every resident and mitigate cybersecurity risks with hosting and security measures.

**Reliable Website Design for Government Agencies**: CivicEngage claims to provide reliable website design for government agencies. The vendor states that it enables governments to easily build and maintain websites that empower residents to stay informed, obtain services, and learn about local regulations. Additionally, CivicPlus invests $12 million annually in cybersecurity to ensure a secure online presence.

**Key Integrations with Municipal Websites**: CivicEngage offers key integrations with municipal websites. According to the vendor, these integrations include CivicPlus Chatbot for automating customer service and providing immediate answers to resident questions, Municode Codification for searching municipal code on the website, and Agenda and Meeting Management for syncing events and searching meeting agendas and minutes. The CMS also provides a complete set of accessibility and optimization tools to ensure long-term compliance for websites.

**Fast and Easy Website Redesign**: CivicEngage provides scalable website management services for cities and counties of all sizes. The vendor claims that local governments can access the Website Redesign Tool Kit to effectively plan their government website projects.

CivicEngage, a solution from CivicPlus, is a website hosting solution designed to inform and empower residents all in one place. The cost is tailored to meet the needs of the municipal government user.

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