Name: Matter
Author: Dig Wells, Inc

Help Desk

Web and Video Conferencing

Customer Support

Kubernetes Monitoring

Development

Career Center

Education

Association Management

Barcode

Business Intelligence (BI)

Business Process Management (BPM)

Calibration Management

Collaboration

Corporate Performance Management (CPM)

Interactive Voice Response (IVR)

Project Portfolio Management

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Credentialing

HR Management

International Payroll

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

File Sync and Share

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Modular Storage Area Network (SAN)

Network Access Control (NAC)

Network Performance Monitoring

Remote Desktop

Routers

SSL Certificate

Telecom Expense Management (TEM)

Unified Endpoint Management (UEM)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Customer Success

Digital Signage

Email Marketing

Employee Advocacy

Graphics

Marketing Automation

Presentation

Search Marketing Intelligence

Social Login

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Sales Pipeline

Sales

Data Loss Prevention

Security

Automotive

Awards Management

Car Rental

Emergency Notification

Legal Research

PCB Design

Real Estate Property Management

Vertical-Specific

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### Feedback Management
Users consistently praise Matter for its robust feedback and recognition features. The platform's feedback management capabilities are highly regarded for facilitating easy feedback sharing, timely recognition, and the creation of a habit of giving and receiving feedback. While some users appreciate the ease of soliciting feedback and the clear action points provided, others express a desire for more customization options, wider rating scales, and increased visibility into feedback history. Despite some minor drawbacks, Matter's feedback management functionality is generally well-received for its effectiveness in fostering a culture of feedback and continuous improvement among users.

### Employee Recognition
Users consistently praise Matter for its robust employee recognition features, highlighting its ability to foster a culture of appreciation and celebration within teams. The platform's emphasis on recognizing team achievements and providing a space for public praise has been well-received, with users noting the positive impact on team engagement and motivation. While some users have encountered minor issues such as occasional bugs and limited feedback options, the overall sentiment remains positive towards Matter's employee recognition capabilities. The tool's intuitive interface, coupled with its integration with Slack for easy feedback sharing, has contributed to creating a more cohesive and positive work environment where employees feel valued and acknowledged for their contributions.

### Peer Reviews
Users appreciate Matter's peer review feature for its ability to facilitate feedback from colleagues and peers, enabling them to gain valuable insights for career growth. The platform's intuitive design and skill ontology have been commended for encouraging users to reflect on their skill development and performance. Additionally, users find it convenient to track feedback and gauge their progress based on the received reviews.

### Team Engagement
Users universally praise Matter's team engagement capabilities. They appreciate how the platform fosters a culture of recognition, encouragement, and open communication within teams. The tool's focus on celebrating wins together and creating a positive work environment has been instrumental in enhancing team engagement and overall morale. Users find that Matter's team engagement features effectively contribute to building a cohesive and motivated team, especially in remote work settings.

### Career Development
Users unanimously praise Matter for its career development functionality, particularly its intuitive skill ontology and ability to facilitate meaningful feedback exchanges among team members. The platform's emphasis on skill development and performance improvement has garnered positive feedback, with users appreciating the clear reporting of skill ratings and the ease of tracking responses from coworkers and peers. However, some users have expressed challenges in providing feedback, citing difficulties in identifying specific areas for improvement. Despite this, Matter's career development features have been widely lauded for their effectiveness in enhancing professional growth and team cohesion.

### Integration Tools
Users appreciate Matter's integration with Slack for its ease of setup and user-friendly interface. However, some users have expressed frustration with manual steps required for adding users and the lack of automatic integration with Slack channels. Despite these challenges, the overall consensus leans towards Matter's integration tools being a valuable asset for team communication and collaboration.

### Customization Options
Users appreciate Matter's customization options for feedback templates, finding them easy to use and effective in creating tailored questions. However, some users express concerns about the limited feedback options and the lack of customization for branding purposes. Despite these drawbacks, the ability to personalize feedback seems to be a valuable feature for enhancing user experience and engagement within teams.

Matter has been a game-changer for those seeking feedback both in remote and office settings. Users have found that the software's ability to go beyond generic survey forms has improved the overall quality of feedback received, allowing them to gather specific constructive insights. The software's recognition system has helped build a positive company culture with its ability to give kudos and recognition to team members. It has opened eyes to the need for feedback and made it easy to create an overall culture of feedback within their respective companies.

The software's 360 feedback feature has helped increase self-awareness by giving users insight into how others perceive their work. As a result, users have identified areas of improvement that have led to professional growth and employee engagement. Alongside this, Matter's reporting feature is highly appreciated, providing valuable data on areas of strength and areas that require further attention. Although some users have reported occasional bugs in the past, the software has significantly improved and become more user-friendly. Overall though, users find Matter intuitive enough, providing a substantial boost in employee engagement and bolstering company culture.

Efficient feedback process: Users appreciate how Matter allows them to create tailored questions effectively, making the feedback process more efficient. Several reviewers have found it helpful in streamlining their workflow and saving time by using the tool's features to create personalized surveys that provide better insights into employee performance.

Flexible tool for job switching: The ability to take feedback with them when switching jobs is a standout feature of Matter, as noted by several users. They find it helpful that the tool is not bound to a particular company and can be used to track progress over time, making it an excellent career development resource.

Holistic reporting and analytics: Many users are impressed with Matter's reporting and analytics capabilities, which provide a comprehensive view of performance without requiring manual intervention. Reviewers note that the visualizations are easy-to-understand yet powerful, making it simple for managers and employees alike to access essential information about their team's or individual's progress.

Difficulty Onboarding New Users: Several users have reported difficulty onboarding new colleagues to Matter due to the lack of a profile for non-registered users. 

Poor Slack Integration: The Slack integration is a major pain point for many users, as it does not automatically import Slack channel users into the system, and users need to manually add them.

Limited Feedback History: Some users find the limit of six personal feedbacks in history low and suggest increasing this limit or restricting it by a timeframe.

Matter pulls everything a user wants to read into one place, with tools for curation, retention of audio, used for Internet research.

Clarivate Analytics headquartered in Philadelphia offers EndNote, a reference library and management software. Endnote helps users save time, stay organized, collaborate with colleagues, and get published.

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Evernote is a suite of software and services designed for notetaking and archiving. A "note" can be a piece of formatted text, a full webpage or webpage excerpt, a photograph, a voice memo, or a handwritten "ink" note. Notes can also have file attachments. Notes can be sorted into folders, then tagged, annotated, edited, given comments, searched and exported as part of a notebook. Evernote supports a number of operating system platforms (including OS X, iOS, Chrome OS, Android, Microsoft Windows, Windows Phone, BlackBerry, and webOS) and also offers online synchronisation and backup services.

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Matter

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Dig Wells, Inc

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