Q: What are Pega Customer Decision Hub's top competitors?

Salesforce Sales Cloud , Oracle Siebel CRM , and Microsoft Dynamics 365 are common alternatives for Pega Customer Decision Hub.

Question 1

What is Pega Customer Decision Hub?

Accepted Answer

Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time.

Question 2

What are Pega Customer Decision Hub's top competitors?

Accepted Answer

Salesforce Sales Cloud, Oracle Siebel CRM, and Microsoft Dynamics 365 are common alternatives for Pega Customer Decision Hub.

Question 3

Who uses Pega Customer Decision Hub?

Accepted Answer

The most common users of Pega Customer Decision Hub are from Enterprises (1,001+ employees).