Name: Salesforce Inbox
Price: 25 USD
Rating: 8 (21 reviews)
Author: Salesforce

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

AI Development

Image Recognition

Version Control

Development

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Transportation & Logistics

Workflow

Enterprise

Accounting

Anti-Money Laundering (AML)

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Converged Network Adapters (CNAs)

Custom Software Development Services

Data Integration

Data Privacy Management

Database Load Balancing

Density-Optimized Servers

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

Migration

Mobile Application Performance Monitoring  (APM)

Network Performance Monitoring

NoSQL Databases

Privileged Access Management

Release Management

Server Management

Tape Storage

Time Series Databases

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Experience Management

Customer Journey Mapping

Digital Experience Intelligence

Digital Rewards

Email Marketing

Marketing Automation

Mobile Advertising

Press Release Management

Product Information Management (PIM)

Product Intelligence

Social Media Management

Survey & Forms Building

Tag Management

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Headless eCommerce

eCommerce Analytics

Sales

Animation

Computer-Aided Design (CAD)

Construction Workforce Management

Loan Servicing

Patient Engagement

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Cirrus Insight

Yesware

Vendasta

LinkPoint Connect

LinkPoint360

Revenue Grid

Groove, a Clari company

Groove, a Clari Company

Outreach

Salesforce Sales Cloud

Salesforce

Salesloft

SalesLoft

HubSpot Sales Hub

HubSpot

Mailtrack

Streak

Rewardly Inc.

Mailshake

Email Tracking for Zendesk

GrowthDot

Sugar Connect

SugarCRM

Woodpecker.co

Tech Cares 2023

Essentials

Professional

Unlimited

Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts.  Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly. Customize Your Salesforce Workflow in Gmail. Add Google Contacts to Salesforce. Salesforce Tasks Integration. Salesforce Templates Integrated with Gmail.

Starter

Closer

Rainmaker

Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

Premium

Salesforce Inbox

Sales Email Tracking

Likelihood to Recommend

Salesforce provides a customer success platform. The company's social and mobile cloud technologies include their flagship sales and CRM applications.  <br><br>The company was founded in 1999 and is headquartered in San Francisco, CA.

VanillaSoft

e-Con CPQ, acquired by Experlogix

Experlogix CPQ (with e-Con CPQ)

Finance Manager

SalesforceIQ Inbox 2020-02-20 15:17:13

Salesforce Marketing Cloud Social Studio (discontinued)

Salesforce Marketing Cloud Email Studio, on marketing cloud

Salesforce Experience Cloud

Salesforce Administrator

SalesforceIQ Inbox 2019-07-24 08:51:51

Google Drive

SalesforceIQ

DonorPerfect

Front Line Account Manager

SalesforceIQ Inbox 2018-01-24 11:15:33

Salesforce Marketing Cloud

Freshdesk

Salesforce Revenue Cloud

Google Workspace

Shortcuts

Solutions Manager / Operations Manager

SalesforceIQ Inbox 2018-01-24 11:17:45

HubSpot Marketing Hub

HubSpot CRM

SalesforceIQ Inbox 2019-10-14 22:03:57

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Copy paste

Mobile phone

Mobile app

Creating templates

Outlook calendar

Much data

Leads and contacts

G suite

Ability to link

Scheduling tool

Able to search

Salesforce integration

Contact records

Easy access

Email templates

Response time

Schedule emails

Home

Sales Email Tracking Tools

We use Salesforce daily here at Everlasting Capital. Every time a file gets updated in our system, the automated IQ email system helps notify both the individual sales rep and client that is involved with each financing decision. This has become a daily procedure as we rely on these automated emails through SalesforceIQ to remain organized, keep clients updated, and relay decisions as soon as they're initially made.

Excellent response time.
Extensive notifications for all parties.

Fewer generic emails.
Fewer frequently repeated emails.

Significant increase in efficiency in daily procedures.
Faster response time in closing deals quicker leading to additional revenue.

We just salesforce Inbox to attach to our email client and it helps streamline tracking and scheduling of meetings with our clients. Our salesteam use it every day.

The ability to link contacts and attach emails to records without having to open salesforce has saved us countless hours and make it contact touchpoints far more clear in salesforce
The scheduling tool is amazing as we can send suggested times to the client without the hassle of a back and forth.
Being able to search contact records, see if there is a live opportunity before sending the email.
We now reduce the amount of back and forth emails with salesforce inbox.

More customization in the mobile app without code.
Creating templates on the fly.
Calendar can be synced with Gsuite or Outlook calendar not just single Salesforce calendar.

Positive. We close deals faster and don't need to have a long thread of back and forth emails
We have far valuable insights into if the client opened the email and how many times they've opened their emails
We can schedule sends so it appears at the top of the customers inbox.

Salesforce Community Cloud, Salesforce Marketing Cloud Email Studio

SalesforceIQ makes my day to day email management 10x faster. Currently, it is an optional choice for part of our company if they wish to use it. I believe it is a personal preference depending on how one does their job. In my line, I tend to write similar sentences throughout the day. It is so great to write ";time" and "Thank you for taking the time to update me. My door is open as more questions come up," will automatically populate on the screen.

Fast email templates
Alerts you when someone has read your email
Ability to quickly schedule emails to go out at a specific time

I wish it worked better from my mobile phone. I don't want to download an app. I want to be able to use the mail utility on my iphone and have access to all of my templates.

Time is money! This makes it much faster for me to contact more prospects.

Salesforce.com, DonorPerfect, Google Drive

It is used by the sales team. We had issues with adoption with Salesforce. Notes, updates, and other information weren't making it into Salesforce, negating any value of the CRM. Inbox bridged that gap, reducing time and effort for getting info into Salesforce and fixed our adoption problem. 

The sales team uses it daily and we've found other benefits including the "insert availability" and "shortcuts" features. Allows us to be more responsive to leads and customers.

Salesforce Integration
Scheduling
G Suite Integration

We have to manually approve the logging of activity. The "auto-log" feature wasn't showing up on reports
Should be easier to create leads and contacts from emails. You don't have to leave the window--which is nice--but you still have to copy paste
I would like Salesforce Tasks to be more visible. I'm always forgetting about tasks I have.

Lowered our sales cycle by providing easy call scheduling
increased response rates with integrated Salesforce templates
Improved visibility of opportunities

Salesforce CPQ (formerly SteelBrick), Pardot, Freshdesk

As sales development representatives, we were given different campaigns and we used different tools for every campaign. I used SalesforceIQ for a campaign that offers a BI business tool. I was sending hundreds of emails weekly and I used SalesforceIQ to manage my contacts and reports. It is a user-friendly software. It is very easy to use and navigate even if you are not a computer savvy. You can simply log in or create an account in this tool. This also helped me to manage my reports. I can easily see the status and email responses of each contact.

Linking of Accounts with G Suite.
Easy access on your leads.
Filtering the information and updates you need.

Reports
Reminders
If [there is] too much data, bugs sometimes occur.

Lead Management
Time Management
Reduces Human Pain

Salesforce Inbox

Overview

What is Salesforce Inbox?