Name: Salsa CRM
Rating: 6.8 (26 reviews)
Author: Bonterra

Help Desk

Web and Video Conferencing

Customer Support

JavaScript Frameworks

Software Repositories

WebOps

Development

Business Intelligence (BI)

Collaboration

Partner Relationship Management

Supply Chain Visibility

Traceability

Enterprise

Accounting

Financial Research

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

Business Process Automation

Cloud Migration

Cloud Storage

Compliance Consulting

Content Delivery Networks (CDN)

Data Center Outsourcing (Canada)

Data Recovery Service

Data Virtualization

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Hadoop-Related

Hosted Virtual Desktop

IT Alert Management

IT Infrastructure Monitoring

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Secure Access Control

Smart Contracts

Software Defined Networking (SDN)

Tower Servers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Brand Intelligence

Competitive Intelligence

Content Management

Email Marketing

Grant Management Software

Local Listing Management

Marketing Automation

Social Media Management

Survey & Forms Building

Virtual Event

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Lead Generation Services

Sales

User and Entity Behavior Analytics (UEBA)

Security

Assisted Living

Construction Accounting

InsurTech

Insurance Policy Administration Systems

Insurance Suites

Insurance Underwriting and Rating

Jail Management

Medical Billing

Pharmacy

Public Transportation

Scholarship Management

Vertical-Specific

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Essentials

Impact

Empower

Salsa CRM

Tools used by nonprofits to manage relationships with constituents.

Nonprofit CRM

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

Donor Detail Report showing donation history

Donor Profile with unlimited custom fields

Bonterra Corporate Social Responsibility is for companies and foundations looking to unify and scale their CSR initiatives, build and inspire a culture of purpose and belonging, and maximize social impact.<br><br><div>These solutions allow organizations to use:</div><ul><li>Unite CSR initiatives into one system.</li><li>Drive deeper engagement with employees and build a culture of purpose and belonging.</li><li>Give with the confidence that compliance requirements are being met.</li><li>Create and share compelling, data-driven stories of social impact.</li></ul>

Donor Database

The donor database allows organizations to store, track, and update information about their constituents

Constituent database

Information about donors, corporate supporters, members, alumni, grant-making organizations, volunteers, staff, and/or nonprofit recipients is stored in a database.

Constituent interaction tracking

Capture, track, and record history of constituent donations, memberships, participation, and communications.

Constituent relationship management

Link constituents to each other based on family, employer, household, and other relationships.

Donor and member portals

Self-serve portals for contributions, participation, profile updates, and event registration.

Automated workflows

Parts of the constituent management process, like email communication and updating contact records, can be automated.

Communications and Marketing

Constituent engagement and marketing features

Constituent engagement and marketing

Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.

Social listening

The software can track constituents’ mentions of the organization on social media platforms.

Digital advocacy enablement

Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.

Reporting and Analytics

Reporting and analytics about constituents and donations

Reporting and data visualization

Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

Predictive analytics

Analytics offer insights like recommended ask amounts and warnings about donors at risk of lapsing.

Wealth screening

The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.

Fundraising and Events

The ability to accept and process donations and manage events

Online donation options

Online avenues for donation are available, including landing pages, forms, donation buttons, etc.

Event registration and ticketing

Track ticket purchases for events and connect them to constituent profiles

Text and phone donations

Constituents can donate via text or phone call.

Volunteer shift management

The software allows volunteers to sign up and check in for event shifts.

Mobile event check-in

Attendees and volunteers can be checked in at events with a mobile device.

Security and Platform

Features related to security and general platform usage and implementation

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration

Mobile access

Users can access the CRM via an app from a mobile phone or tablet.

Integrations

The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.

Intuit Mailchimp

Google Drive

GoFundMe Pro

Development Director

Salsa CRM 2019-03-19 14:49:51

Basecamp

Trello

Executive Director

Salsa CRM 2018-07-23 09:44:27

VerticalResponse

Salsa Engage

Connected Business

Canva

Program Manager

Salsa CRM 2018-02-07 12:29:19

Insightly

GiveSmart

Aplos

Salsa CRM 2021-06-28 16:21:30

Google Workspace

Salsa CRM 2018-07-16 14:02:38

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Salsa CRM

Overview

What is Salsa CRM?