Bigin by Zoho CRM
March 17, 2025

Bigin by Zoho CRM

Pholoso Mmutle | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Premier

Overall Satisfaction with Bigin by Zoho CRM

I use Bigin by Zoho CRM for deal tracking for my business and managing sales processes. all pending deals client follow ups and overall meeting scheduling. It is a great tool which centralized all my client contacts in one place. Tracking meetings and scheduling calls tasks, events and calls with my clients. So far so good.

Pros

  • Track deals
  • Managing Sales process tasks
  • Centralize client communicate

Cons

  • Gmail integration
  • Google meets integration
  • Google Calendar integration
  • Clarity goals and sales targets
  • Better revenue tracking
  • Better client communication
Its simple to us and one can figure it out without much husstle
Better price point for small business

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

Bigin by Zoho CRM is a great CRM for start-ups. it's reasonably priced and allows for streamlining deal tracking at a great price point giving small businesses a competitive edge over larger businesses. There are limitations with third-party integrations since they support the Bigin by Zoho CRM system. But I am happy and will be using it for the foreseeable future

Bigin by Zoho CRM Feature Ratings

7.0
Customer data management / contact management
10
Workflow management
7
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
3
Contract management
8
Interaction tracking
7
Customer Service & Support ()
Not Rated
6.5
Lead management
6
Email marketing
7
5.0
Task management
5
Reporting
5
5.5
Pipeline visualization
4
Customizable reports
7
5.0
Custom fields
5
6.5
Role-based user permissions
6
Single sign-on capability
7
3.0
Social data
3
Social engagement
3
6.0
Marketing automation
6
8.0
Mobile access
8

Using Bigin by Zoho CRM

2 - Sales Development Representative Account Executivessss sssssssssssssssss ss ssss s ss s ssssss ss s s ss sss sssssss sssss s ssssssss sssss sss sssssssssssssss ss ss sss sssss s ssss sssssss s s s s ssss sss s s ss ss ssss s s sssssss s ssssssssss sssss sss ss eads sd
Sales Development Representative Account Executivessss sssssssssssssssss ss ssss s ss s ssssss ss s s ss sss sssssss sssss s ssssssss sssss sss sssssssssssssss ss ss sss sssss s ssss sssssss s s s s ssss sss s s ss ss ssss s s sssssss s ssssssssss sssss sss ss eads sd
  • Track deals
  • Track Client engagements
  • track client interaction
  • none
  • none
  • none
  • i dont know
  • i dont know
  • i dont know
Sales Development Representative Account Executivessss sssssssssssssssss ss ssss s ss s ssssss ss s s ss sss sssssss sssss s ssssssss sssss sss sssssssssssssss ss ss sss sssss s ssss sssssss s s s s ssss sss s s ss ss ssss s s sssssss s ssssssssss sssss sss ss eads sd

Evaluating Bigin by Zoho CRM and Competitors

  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Better intergration

Bigin by Zoho CRM Implementation

  • Implemented in-house
Not sure - Sales Development Representative Account Executivessss sssssssssssssssss ss ssss s ss s ssssss ss s s ss sss sssssss sssss s ssssssss sssss sss sssssssssssssss ss ss sss sssss s ssss sssssss s s s s ssss sss s s ss ss ssss s s sssssss s ssssssssss sssss sss ss eads sd
  • None
  • none
  • none

Bigin by Zoho CRM Support

The support is poor and needs redoing. they just call out of the blue they do not schedule meetings they just call Sales Development Representative Account Executivessss sssssssssssssssss ss ssss s ss s ssssss ss s s ss sss sssssss sssss s ssssssss sssss sss sssssssssssssss ss ss sss sssss s ssss sssssss s s s s ssss sss s s ss ss ssss s s sssssss s ssssssssss sssss sss ss eads sd
ProsCons
Quick Initial Response
Slow Resolution
Poor followup
Problems left unsolved
Not kept informed
Difficult to get immediate help
Need to explain problems multiple times
Support doesn't seem to care
I am still not happy with free trail supportSales Development Representative Account Executivessss sssssssssssssssss ss ssss s ss s ssssss ss s s ss sss sssssss sssss s ssssssss sssss sss sssssssssssssss ss ss sss sssss s ssss sssssss s s s s ssss sss s s ss ss ssss s s sssssss s ssssssssss sssss sss ss eads sd
Never !!! Sales Development Representative Account Executivessss sssssssssssssssss ss ssss s ss s ssssss ss s s ss sss sssssss sssss s ssssssss sssss sss sssssssssssssss ss ss sss sssss s ssss sssssss s s s s ssss sss s s ss ss ssss s s sssssss s ssssssssss sssss sss ss eads sd

Using Bigin by Zoho CRM

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Track deals
  • Centralize client communication
  • track clients call and more
  • Emails
  • Whatsapp tracking
  • Calls logs
Yes - works perfectly Sales Development Representative Account Executivessss sssssssssssssssss ss ssss s ss s ssssss ss s s ss sss sssssss sssss s ssssssss sssss sss sssssssssssssss ss ss sss sssss s ssss sssssss s s s s ssss sss s s ss ss ssss s s sssssss s ssssssssss sssss sss ss eads sd

Comments

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