Item: ConnectWise Automate
Rating: 10
Author: Verified User

Overall Satisfaction with ConnectWise Automate

Use Cases and Deployment Scope

We use ConnectWise Automate for our our clients we integrate multiple plugins to help with managing network hardware, specifically computers. Most of the business problems this product addresses are being able to have one platform where we can manage our clients and as well remote in as needed. It helps to get specs on hardware, run planned patches, gives our team alerts and disk errors and much more. We have used ConnectWise Automate for over 10 years and feel it always is something that is improving and per our use case we enjoy and feel it is part of our environment now and has always been.

Pros and Cons

Pros

Planned Patching
Integrated plugins accepted
Management
Reports

Cons

None

Return on Investment

Better Client Attainability
Value Added when New Clients Ask

Usability

There is always room for improvement!

Key Insights

Do you think ConnectWise Automate delivers good value for the price?

Yes

Are you happy with ConnectWise Automate's feature set?

Yes

Did ConnectWise Automate live up to sales and marketing promises?

Yes

Did implementation of ConnectWise Automate go as expected?

I wasn't involved with the implementation phase

Would you buy ConnectWise Automate again?

Yes

Other Software Used

QuoteWerks

Likelihood to Recommend

There are many scenarios it is well suited but one is it helps us managed our clients in full scope and gives us a ton of valuable data to use when helping out our clients.

ConnectWise Automate Feature Ratings

Comments

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ConnectWise Automate The Best