Great product, does exactly what you need
October 09, 2024

Great product, does exactly what you need

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ISL Light

As an IT support business we use ISL Light to remotely support our clients throughout the UK

Pros

  • Ease of use
  • Fair pricing
  • Reliability
  • Easy to remotely manage client computers
ISL Light is very easy to use
ISL Light is easy to use and covers all our permanant access devices but is also easy to manage our ad-hoc clients, the only negative over some is you can't automate remote tasks

Do you think ISL Light delivers good value for the price?

Yes

Are you happy with ISL Light's feature set?

Yes

Did ISL Light live up to sales and marketing promises?

Yes

Did implementation of ISL Light go as expected?

Yes

Would you buy ISL Light again?

Yes

ISL Light is easy to use so we can quickly and easily give support yo our customers

ISL Light Feature Ratings

Remote Administration
10.0
Screen sharing
Not Rated
File transfer
10
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated

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