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Best Contact Management Software 2025

Contact Management Software is often one component of Customer Relationship Management (CRM) software. In its simplest form, Contact Management Software is used to manage your Contacts (or customers) contact details including name, address, email, telephone number, and social handles.

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Learn More about Contact Management Software

What is Contact Management Software?

Contact management software is designed to store business contact information, such as email addresses, phone numbers, and social media handles. In addition to simple storage, contact management software allows for the organization of contacts and filtering to help users find specific subsets of customers with ease. Businesses that often engage in client communication rely on contact management software and its integrations with other software such as calendar applications to ensure that meetings are scheduled properly and that updates can be pushed out to all participants.

Contact Management features are often included in customer relationship management (CRM) platforms, but standalone tools are also offered for businesses that don’t need an entire CRM platform, or who want to supplement a CRM platform with limited contact management features. Contact management software options are important tools so that businesses can keep in touch with potential clients, vendors, and partners.

Features & Capabilities

  • Contact information storage

  • Contact information management

  • Calendar application integrations

  • Contact filtering

  • Click to call

  • Mass Email

Pricing

Pricing for contact management software is highly dependent on what features are included. Basic contact management that includes simple storage and management is available for free, but as more features are included and software becomes closer to fully featured CRM tools, prices increase dramatically.

Pricing

Pricing for contact management software is highly dependent on what features are included. Basic contact management that includes simple storage and management is available for free, but as more features are included and software becomes closer to fully featured CRM tools, prices increase dramatically.


Contact Management Comparison

When considering contact management software options, consider the following aspects of each product offering.


  1. Feature Needs: Contact management software range from offering basic contact storage to offering fully featured CRM suites. If your business only needs to store and manage contacts, consider one of the cheaper contact management tools, while if your business is looking for more detailed customer analytics, consider a CRM tool.

  2. Number of Contacts: Some contact management software is priced based on the amount of data stored in them, while others have flat-rate pricing. When purchasing contact management software consider your current contact management needs, as well as your expectations for the future, and select a contact management software whose pricing structure makes sense for your needs.

  3. Integrations: Almost all contact management tools offer integrations with calendar applications, but some offer sales tools and marketing tool integrations as well. When buying contact management software, consider what software you have that needs to integrate with your contact management solution.

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Contact Management FAQs

What kinds of businesses need contact management software?

Contact management software is ideal for smaller businesses that may not need a fully featured customer relationship management (CRM) tool, but still need to keep detailed contact information. As businesses gain customers it is worth considering purchasing a CRM with contact management features instead.

What are the best contact management solutions?

The highest rated contact management software options include:

  1. Insightly
  2. SalesForce
  3. Hubspot CRM


What integrations are included in contact management software?

Almost all contact management tools feature integrations with calendar applications for the purposes of creating meetings. Many contact management software options also include integrations with sales and marketing tools to help businesses maximize engagement with clients.

What features are included in contact management software beyond contact storage?

Many contact management software options include click to call features, allowing organizations to start calls with contacts at the click of a button. Additionally, most contact management solutions allow for the filtering of contacts by factors such as age, location, and demographic, making it simple to send mass emails to specific groups of contacts.