Adobe Workfront vs. Rocketlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Workfront
Score 8.1 out of 10
N/A
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A
Rocketlane
Score 8.9 out of 10
N/A
As per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A
Pricing
Adobe WorkfrontRocketlane
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe WorkfrontRocketlane
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe WorkfrontRocketlane
Features
Adobe WorkfrontRocketlane
Project Management
Comparison of Project Management features of Product A and Product B
Adobe Workfront
7.4
340 Ratings
3% below category average
Rocketlane
8.4
7 Ratings
10% above category average
Task Management8.9339 Ratings9.07 Ratings
Resource Management7.7310 Ratings8.06 Ratings
Gantt Charts6.4272 Ratings8.06 Ratings
Scheduling7.9305 Ratings9.04 Ratings
Workflow Automation7.7307 Ratings8.17 Ratings
Team Collaboration8.1326 Ratings10.07 Ratings
Support for Agile Methodology6.4212 Ratings9.05 Ratings
Support for Waterfall Methodology7.3224 Ratings5.26 Ratings
Document Management7.4308 Ratings8.07 Ratings
Email integration7.4258 Ratings9.06 Ratings
Mobile Access5.8258 Ratings00 Ratings
Timesheet Tracking8.0244 Ratings9.06 Ratings
Change request and Case Management7.3238 Ratings00 Ratings
Budget and Expense Management7.0210 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Adobe Workfront
5.9
195 Ratings
25% below category average
Rocketlane
-
Ratings
Quotes/estimates6.399 Ratings00 Ratings
Invoicing5.685 Ratings00 Ratings
Project & financial reporting6.4190 Ratings00 Ratings
Integration with accounting software5.576 Ratings00 Ratings
Best Alternatives
Adobe WorkfrontRocketlane
Small Businesses
Stackby
Stackby
Score 9.1 out of 10
Stackby
Stackby
Score 9.1 out of 10
Medium-sized Companies
Planview AgilePlace
Planview AgilePlace
Score 9.6 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.6 out of 10
Enterprises
Planview AgilePlace
Planview AgilePlace
Score 9.6 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe WorkfrontRocketlane
Likelihood to Recommend
8.4
(391 ratings)
10.0
(7 ratings)
Likelihood to Renew
9.0
(60 ratings)
10.0
(1 ratings)
Usability
9.0
(18 ratings)
9.0
(1 ratings)
Availability
9.1
(9 ratings)
-
(0 ratings)
Performance
9.1
(4 ratings)
-
(0 ratings)
Support Rating
10.0
(12 ratings)
-
(0 ratings)
In-Person Training
5.0
(1 ratings)
-
(0 ratings)
Online Training
8.9
(4 ratings)
-
(0 ratings)
Implementation Rating
8.3
(10 ratings)
-
(0 ratings)
Configurability
5.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
1.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(3 ratings)
-
(0 ratings)
Vendor post-sale
1.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe WorkfrontRocketlane
Likelihood to Recommend
Adobe
Workfront enables us to manage all our projects effectively while providing a comprehensive overview of team resources. The Resource Planner helps the team identify their capacity to determine whether they are over- or under-allocated. This information is crucial for project planning and ensuring team members do not experience burnout.
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Rocketlane
There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
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Pros
Adobe
  • Fosters communication between team members.
  • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
  • Sharing documents between team members that can be updated.
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Rocketlane
  • Saved Project Manager time by 80-85%
  • Ease of use, User Friendly interface
  • Reminders : Email notification on upcoming due task to task owner
  • Publishing of Periodic Project Status Report
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Cons
Adobe
  • It can sometimes be a bit difficult to keep track of multiple projects
  • Hard to include people who do not have a Adobe Workfront account
  • I wish there were better notifications around when tasks are removed or you are unassigned from a task
Read full review
Rocketlane
  • Project Opening time
  • Automated time tracked should be there
  • Every phase has a option to make a call and zoom so time tracked real time
Read full review
Likelihood to Renew
Adobe
All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
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Rocketlane
It really helps to support us in supporting our customers.
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Usability
Adobe
For my needs, it's easy to jump in and out of, make changes and update projects, and check in with my employers. I haven't used to it create my own projects, they're created by my employer as we go, I suspect it's not hard to use in that way, but I don't have first-hand knowledge.
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Rocketlane
Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
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Reliability and Availability
Adobe
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
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Rocketlane
No answers on this topic
Performance
Adobe
Workfront's performance has been very good. Everything always feels very fast and snappy in my experience. We have integrated it with custom scripts to create folder structure for media managing our projects. It works very well.
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Rocketlane
No answers on this topic
Support Rating
Adobe
It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
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Rocketlane
No answers on this topic
In-Person Training
Adobe
It was from my boss, not a rep from AtTask.
Read full review
Rocketlane
No answers on this topic
Online Training
Adobe
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
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Rocketlane
No answers on this topic
Implementation Rating
Adobe
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
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Rocketlane
No answers on this topic
Alternatives Considered
Adobe
It's been a while since I've used another time and resource management platform, but I would say that Adobe Workfront takes the cake. Its newly refreshed user interface is simple to navigate, whereas other platforms can be quite confusing when "drilling down" on a project. Also, Adobe Workfront has features that I have not seen in other platforms, including collaboration capabilities and the ability to upload a document as proof so it can be reviewed for grammar, consistency, formatting, etc., before being presented or sent to a client.
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Rocketlane
For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
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Contract Terms and Pricing Model
Adobe
As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
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Rocketlane
No answers on this topic
Scalability
Adobe
We have been using Workfront for about 3 years. During this time they continue to be a very stable project management system. Workfront's overall scalability is able to handle increased loads of work. When using Workfront for a project management tool for the web team, we store documents, images & video's without any issues. They work with their customer's to provide the best project management system in the market today! I highly recommend Workfront for all project management needs. Workfront strives to deliver unique technology solutions to growing companies!
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Rocketlane
No answers on this topic
Return on Investment
Adobe
  • It will help teams to manage their workflow and impact on the overall productivity.
  • Also, one-stop for the higher management to know [the] status [of] all projects in one go - more visibility, comfort tracking.
  • Easy to track what is in backlog for the team and if any individual [is] stuck on a particular task.
Read full review
Rocketlane
  • Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
Read full review
ScreenShots

Adobe Workfront Screenshots

Screenshot of Tasks in Adobe WorkfrontScreenshot of Work Requests in Adobe WorkfrontScreenshot of Review Functionality in Adobe WorkfrontScreenshot of Adobe Workfront Planning

Rocketlane Screenshots

Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents