A solid product to help find your website’s weaknesses.
Rating: 8 out of 10
May 02, 2022
CP
Vetted Review
Verified User
3 years of experience
We use Lucky orange to run a survey for post subscription sign-up. We also use it to review user behavior on our website to improve our purchase funnel conversion rate. It helps us identify specific parts of our website that aren’t performing as expected or that confuse users. When used in conjunction with Google Analytics event tracking we can pinpoint User behaviors that make users more likely to convert.
- User screen recording
- Heat mapping
- Event tracking
- Simple surveys
Cons
- Doesn’t work well with single page apps
- Loads the page dynamically so if had made changes to the page reporting is messy
- Overall cost structure needs work for larger businesses.
- Video recordings
- Heat maps
- Helped guide cro efforts in purchase funnel.
- Helped us understand user behavior on our website.
- While not directly attributable to Lucky Orange, insights gained from the heat map, customer videos and survey’s helped us double our business in 2021
If you just need general website data then you really can’t beat Google Analytics on cost but you can’t get the depth of data from GA I’ve used tag manager in the past to generate similar data which isn’t worth the work. Hotjar is pretty much the same and honestly it really just comes down to price.
4
We use Lucky Orange's polls to get more information about our users behaviors. This is used by our marketing department to better understand the impact of our marketing efforts.
Our CRO and development teams use the screen recording function to understand user behavior and make improvements particularly for our onboarding process.
Our CRO and development teams use the screen recording function to understand user behavior and make improvements particularly for our onboarding process.
1
Installation is really easy and can be done with very little knowledge of code. Though some of the more in depth features require a little more understanding of how your website works.
Anyone familiar with google tag manager will have a pretty easy time setting up and maintaining lucky orange.
Anyone familiar with google tag manager will have a pretty easy time setting up and maintaining lucky orange.
- Heatmaps
- User recordings
- event monitoring
- onboarding poll
- Onboarding polls
- Onboarding flow optimization
- Get website feedback
- Provide more immediate and personal support
No