My two years of experience with SAP SucessFactors HCM.
December 12, 2024

My two years of experience with SAP SucessFactors HCM.

Daniela Giannandrea | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Recruiting
  • Employee Central Payroll
  • Performance Management
  • Workforce Analytics
  • SAP Qualtrics Employee Lifecycle
  • Employee Central Service Center
  • Time Tracking
  • Opportunity Marketplace
  • SAP Commissions

Overall Satisfaction with SAP SuccessFactors HCM

SAP SuccessFactors HCM product is a reliable HR functions management system. The use of the software enables us to effectively store employees' data, manage payrolls, and ensure an open recruitment process. The product ensures unlimited employee engagement and streamlines all HR services, from employee records management and position management to benefits administration. The platform also helps us in unifying data across every employee life cycle and ensures data-driven decision-making.

Pros

  • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
  • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
  • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.

Cons

  • Some features of the software are so complex, like timesheets, which are difficult to set up.
  • I have had problems while sending payroll runs to the accounting systems.
  • The software has endless errors, especially when labeling and managing employee deductions.
  • The product has provided us with a chat feature that helps us keep an overview of all activities and progress in real-time.
  • SAP SuccessFactors HCM has made it possible for us to align our team and make management effortless and hustle-free.
  • The affordability of the platform has enabled us to save at least 40% on HR operational costs annually.
The product is both easy to set up and easy to implement. The software's customer support services are professional and satisfying. SAP SuccessFactors HCM product can automate numerous tedious processes, saving us crucial time and hassle. The pricing point of the product is also favorable, unlike that of its competitors, who charge so much for the same services.
SAP SuccessFactors HCM localized cloud platform has improved our overall business processes and lowered the cost of doing business by a considerable percentage. Time and labor management have also been made easier and more effective. The software's localized cloud platform has provided us with expert technology, enabling us to achieve excellent business results.
We have only implemented SAP SuccessFactors HCM, which has been in our organization for only two years, so it is too early to think of how to incorporate the software with SAP business AI. We are looking forward to improving the functionalities of the platform as we gain experience in use.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

Effectiveness of the software in payroll figures and tax management. The software is easy to set up and implement even by unskilled persons. The pricing of the product is favorable for beginners and small organizations. The availability of unlimited, customizable templates and dashboards makes the platform reliable and eloquent. Customer support services providers are available 24/7 and ready to help in realtime.

SAP SuccessFactors HCM Feature Ratings

8.9
Employee demographic data
9
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
8.7
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
8
Salary revision and increment management
9
Reimbursement management
8
8.7
Approval workflow
8
Balance details
9
Annual carry-forward and encashment
9
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
9.0
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
9.0
Performance plans
9
Performance improvement plans
10
Review status tracking
8
Review reminders
9
Multiple review frequency
9
9.3
Create succession plans/pools
9
Candidate ranking
9
Candidate search
10
Candidate development
9
9.0
New hire portal
9
Manager tracking tools
9
9.0
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
8.9
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
8
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9

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