Zoom Helps Us Connect Wherever We Are!
January 01, 2025

Zoom Helps Us Connect Wherever We Are!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Video Webinar
  • Zoom Whiteboard
  • Zoom Clips
  • Zoom Team Chat
  • Zoom Scheduler

Overall Satisfaction with Zoom Workplace

We use Zoom as a company that has students, clients, and staff all around the world. Zoom allows us to run virtual classes, virtual events, and even meet new families in an environment that fosters collaboration.

Pros

  • Allow for Collaboration anywhere in the world
  • Easily set up meetings and Webinars

Cons

  • Cannot record breakout rooms automatically
  • Would like better background capabilities
  • Would like more interactive presentation modes
  • Improved collaboration
  • More opportunities for class structuring
  • Ability to run webinars to connect with new clients

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

Yes

Zoom Workplace is great for teams that are spread out around the world, it’s not necessarily the best when trying to do a hybrid meeting in person and across the world.

Zoom Workplace Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
6.5
Answering rules
Not Rated
Call recording
7
Call park
6
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
8.0
Mobile app for iOS
8
Mobile app for Android
8
7.5
High quality audio
8
High quality video
7
7.3
Calendar integration
10
Meeting initiation
7
Record meetings / events
5
7.0
Desktop sharing
7
7.0
Live chat
7
8.0
User authentication
8
Participant roles & permissions
8
7.5
Centralized communications management
8
Team messaging
7
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

Comments

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