Item: Zoom Workplace
Rating: 8
Author: Verified User

Overall Satisfaction with Zoom Workplace

Use Cases and Deployment Scope

We use it for every day meetings with clients.

We value professionalism and Zoom makes it easy to be streamlined in our presentation.

It's very easy to record and add our Gong tracker to the calls as well.

We have also used it for conferences in the past. We really liked it.

Pros and Cons

Pros

Records
Accessibility
Presentation

Cons

Group features, if I adjust a personal setting it's overridden by company settings
Takes a long time to record and digest call
Causes trouble for Microsoft orgs, they can't always access easily

Return on Investment

Easy meetings

Alternatives Considered

We have no evaluated anything else

Key Insights

Do you think Zoom Workplace delivers good value for the price?

Not sure

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

Yes

Likelihood to Recommend

Overall Zoom is the best video platform. There are occasional headaches with the software but that it expected with any software!
It's very easy to hold calls 1:1 or even with bigger groups, especially the breakout room. I like the backgrounds and the fun filters you can add to the screen. The multiple screenshare is cool too, but some people have trouble with it

Zoom Workplace Feature Ratings

Comments

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