Flockjay Experience
April 14, 2025

Flockjay Experience

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Flockjay

I am in charge of our GTM onboarding program and leverage Flockjay for our courseware to uplevel the skillsets for our new hires prior to joining us for our live bootcamp experience that is part of their onboarding experience. In addition, as they wrap up the live experience, there is additional courseware that is built in Flockjay to extend the runway of learning for roles anywhere from 60-90 days after their original hire date.

Pros

  • I can appreciate the level of detail available in the consumption reports to allow me to validate progress per learner
  • The platform is user-friendly, and most of my participants feel that it is simple to navigate to find the assets they are searching for in the just-in-time training
  • The exam functionality and visibility for my managers to partner with me in the onboarding experience is key.

Cons

  • It glitches all of the time. I cannot tell you how many times that I have personally experienced it or the users are sharing that course doesn't load or crashes as they are navigating through it
  • I don't like that a course can show 100% complete but the exam wasn't completed or graded to show actual completion for the participant. I require 100% completion before learners "earn the ticket to bootcamp," and they haven't done so if exams haven't been graded.
  • I have a hard time with managers doing their part. I have been told that emails are automated now to remind them but I am not sure if that function is taking place or not. Again, getting 100% completion and buy-in is hard enough, so if there are more automated options where the platform can help accomplish this, it would be welcomed with open arms.
  • Accountability with participation reporting and visibility
  • Automation in areas to cut back on manual time spent with reporting
  • Be stable. This has gotten better but something like being open on multiple browsers and causing performance issues has to come to an end.
  • It has let me level set knowledge before our organization makes the investment to fly new hires across the globe to learn in a live workshop-based environment
  • Again, the global audience it allows for the async learning to take place, and it allows our content team to be impactful as we create new learning targeted towards each role's needs
  • It helps unify our sellers by giving them the voice to use with its functionality of a social media platform, as there are examples of how specific tools have been used successfully in the field to fuel the peer-to-peer collaboration
I have recieved multiple survey results that have talked about how simple it was for new hires to consume our courseware and they appreciate how it breaks down our complex solutions into bite size pieces
With sales manager performance, the exams are key as it gives their new hires the opportunity to show application in how they are learning the new materials in an environment that is safe for the learner to show what they know and also give leaders various ways (video, text, rubric grading) to relay how the performance was evaluated.

I had shared the peer-to-peer learning in my previous response with the social media type of feel on the platform.
MindTickle had more advanced capabilities but has also been around a lot longer with its way of injecting competencies into its the framework for enablement.

Do you think Flockjay delivers good value for the price?

Yes

Are you happy with Flockjay's feature set?

Yes

Did Flockjay live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Flockjay go as expected?

I wasn't involved with the implementation phase

Would you buy Flockjay again?

Yes

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