The Best Communications Platform

We use GoTo Connect as our communication platform in our automotive dealership which includes a small call center. We leverage every feature we can and have some pretty advanced configurations for dial plans, call routing, chat queues, etc.. GoTo also allows us to have a hybrid workforce with some working from home. We are also getting started with the newer AI features . It is easy to see how the system keeps evolving to meet the changing business needs for our organization. We are able to meet our customers where they are at and communicate with them however they feel most comfortable. The technology, security, simple administration interface and ease of use are all aspects we love as well. I would definitely recommend the GoTo Connect system. 10 out of 10!

We leverage the phone and messaging features of GoTo constantly and they are a fundamental part of how we do business and communicate with customers. We occasionally use the meeting features and plan to use more of that in the future. The unified admin experience is simple to use and makes ongoing administration efficient.