Expensive but good
Updated February 20, 2025

Expensive but good

Amanda Austin | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Klaviyo

Use it to send weekly emails to customers.

Pros

  • Customer segmention
  • Design templates
  • Customer service
  • Easy to use interface

Cons

  • Pricing structure
  • Higher sales
  • Better customer engagement
Very easy to integrate with your Shopify store.
Click rate, what products they like the most
Cross sell, acquisition, repeat sales
Best customization and integration for ecommerce

Do you think Klaviyo delivers good value for the price?

Yes

Are you happy with Klaviyo's feature set?

Yes

Did Klaviyo live up to sales and marketing promises?

Yes

Did implementation of Klaviyo go as expected?

Yes

Would you buy Klaviyo again?

Yes

Great for any business owner looking to grow ecommerce sales. Great for tracking metrics and segmenting customers. Not good for businesses that don't own their email list.

Klaviyo Feature Ratings

9.4
WYSIWYG email editor
9
Dynamic content
9
Ability to test dynamic content
10
A/B testing
9
Mobile optimization
10
Email deliverability reporting
10
List management
9
Triggered drip sequences
9
9.0
Lead nurturing automation
9
Lead scoring and grading
Not Rated
Data quality management
9
Automated sales alerts and tasks
Not Rated
Not Rated
Calendaring
Not Rated
Social Media Marketing ()
Not Rated
9.7
Dashboards
9
Standard reports
10
Custom reports
10
9.3
API
10
Role-based workflow & approvals
9
Customizability
9
Integration with Salesforce.com
Not Rated
Third-party software integrations
Not Rated

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