Great for small to medium companies to keep in contact with customers
October 09, 2023

Great for small to medium companies to keep in contact with customers

Katie McKinnon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Mailchimp

We use Mailchimp a few times a year to send information to our customers. It works well, it is frustrating that the email sometimes lands in the spam folder but I'm not sure that can be helped.

Pros

  • Sends emails to many recipients
  • Has the option to send to different audiences
  • Lets you know when someone has unsubscribed

Cons

  • Emails landing in spam
  • Mailchimp is expensive for multiple audiences
  • has helped notify our customers of schedules therefore less appointment rescheduling
Easy to use and helpful to our service business for sending contracts, pricing and schedules
Mailchimp has helped us easily notify our customers of our schedule. It helps us send contracts and service rates to different audiences depending on how large the system is that we service.
Using Mailchimp to send our service schedule to customers has helped us not have to double back to homes, which costs the company time and money.

Do you think Intuit Mailchimp delivers good value for the price?

Yes

Are you happy with Intuit Mailchimp's feature set?

Yes

Did Intuit Mailchimp live up to sales and marketing promises?

Yes

Did implementation of Intuit Mailchimp go as expected?

Yes

Would you buy Intuit Mailchimp again?

Yes

Works great for getting information to large groups with options for different audiences to send different information to individual groups.
The mail landing in the spam folder can be frustrating. The statistics provided on how many customers open the email is useful, as well as the customers email that unsubscribe.

Intuit Mailchimp Feature Ratings

9.8
WYSIWYG email editor
8
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead Management ()
Not Rated
10.0
Calendaring
10
Event/webinar marketing
10
10.0
Social sharing and campaigns
10
Social profile integration
10
10.0
Dashboards
10
Standard reports
10
10.0
API
10
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
10
Third-party software integrations
10

Comments

  • Anonymous | TrustRadius Reviewer
    Verified User
    (Vendor Representative) commented 2 years ago
    Hello there, Katie. Thank you for sharing your review with us.

More Reviews of Intuit Mailchimp

  1. Home
  2. Marketing Automation Software
  3. Intuit Mailchimp Reviews
  4. User Review of Intuit Mailchimp